Shipping Policy

1. Shipping Areas

At ZonMoto Europe, we are committed to providing reliable and convenient delivery services for customers worldwide.

We currently provide shipping services to the following regions:

 European Union (EU)

Free shipping is available to the following countries:

Denmark, Spain, Ireland, Netherlands, Portugal, Lithuania, Slovakia, Romania, Finland, Bulgaria, Croatia, Austria, Sweden, France, Czech Republic, Belgium, Poland, Estonia, Germany, Luxembourg, Latvia, Slovenia, Hungary, Italy.

United Kingdom (UK)

Free shipping is available to:

  • England
  • Scotland
  • Wales

(Excluding island regions.)

United States (US)

Free shipping is available to most mainland United States regions, including:

AL, AZ, AR, CA, CO, CT, DE, DC, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY, and other mainland areas.

Canada (CA)

Free shipping is available to:

Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan.

2. Undeliverable Areas

ZonMoto Europe is unable to deliver to the following areas:

EU:

  • Island regions of EU countries

UK:

  • Northern Ireland
  • UK island territories

US:

  • Remote island regions

Canada:

  • Remote island regions

3. Processing Time

For products marked as In Stock:

  • Orders are normally processed within 1–2 business days after payment confirmation.
  • Once your order has been shipped, tracking information will be sent to the email address provided during checkout.

Please note that tracking updates may require some time to appear in the carrier system.

4. Shipping Time

Estimated delivery times after shipment:

Region Estimated Delivery Time
🇪🇺 EU 3–7 business days
🇬🇧 UK 2–4 business days
🇺🇸 US 7–10 business days
🇨🇦 Canada 7–10 business days

📌 The total estimated delivery time is usually 3–12 working days, depending on destination, warehouse availability, and logistics conditions.

5. Track Your Order

After your order has been shipped, you will receive a shipping confirmation email containing tracking information.

If you do not receive tracking information or have any questions, please contact us:

📧 Email: info@zonmoto.eu

You can also track your package through:

https://www.17track.net/en

(Tracking information is usually available approximately 2 days after shipment.)

6. Pre-order Products

Some products may be marked as PRE-ORDER on the product page.

For pre-order products:

  • Estimated shipping dates will be displayed on the product page.
  • Expected arrival information will be provided in the product details.
  • Customers will be notified if there are any changes to the shipping schedule.

7. Customer Support

For questions regarding:

  • Shipping
  • Delivery
  • Tracking information
  • Order status

Please contact:

ZonMoto Europe Customer Support

📧 Email: info@zonmoto.eu

 Thank You

Thank you for choosing ZonMoto Europe.

We are committed to providing fast, reliable shipping services and creating a smooth shopping experience for every customer.