Warranty

At ZonMoto Europe, we are committed to providing reliable electric mobility products and professional after-sales support. All ZonMoto Europe electric scooters and electric bikes are brand-new factory products and come with a warranty against manufacturing defects.

If your product experiences a quality issue caused by non-human factors during the warranty period, ZonMoto Europe will provide replacement parts free of charge to help restore your product to normal operation.

After the warranty period expires, customers are responsible for the cost of replacement parts and shipping fees.

Please note that second-hand products, unauthorized modifications, improper use, accidents, and damage caused by external factors are not covered under this warranty.

1. Warranty Coverage

Parts	Warranty Period
Frame Assembly	12 Months
Motor & Controller	12 Months
Main Body Components	12 Months
Handlebar Components	12 Months
Display / Dashboard	12 Months
Brake System	12 Months
Front Fork & Folding System	12 Months
Suspension System	12 Months
Battery	6 Months
Charger	6 Months
Brake Handle & Throttle	6 Months
Tires & Inner Tubes	1 Month
Lights & Covers	1 Month
Fender / Decorative Parts	1 Month

2. Warranty Exclusions

The warranty does not cover damages caused by:

Unauthorized repair, modification, or disassembly
Accidents, collisions, falls, or improper operation
Water damage or liquid exposure
Damage caused by force majeure
Normal wear and tear
Cosmetic damage, including scratches or surface marks
Consumable parts, including tires, brake pads, grips, cables, plastic parts, and other wearing components
Damage caused by incorrect maintenance or overloading